Welcome to RESET
Specialized Interventional Mental Health Care
We specialize in interventional mental health therapies. We are focused on treating patients with PTSD and related anxiety and mood disorders. These treatments include the Dual Sympathetic Reset procedure and a therapeutic ketamine protocol.
About RESET
RESET is a pioneering clinic dedicated to providing interventional mental health therapies for individuals grappling with traumatic stress injuries. Founded by a group of compassionate professionals who recognized the pressing need for accessible, effective treatment options, RESET aims to bridge the gap for those suffering from the debilitating effects of trauma. The clinic offers a range of innovative therapies, tailored to meet the unique needs of each patient, ensuring a holistic approach to recovery.
Our Mission
Our mission is to deliver cutting-edge, evidence-based interventional mental health treatments in a safe and supportive clinical environment. By bringing together highly skilled clinical interventionalists and care practitioners, we aim to restore quality of life for individuals affected by PTSD/PTSI, anxiety and mood disorders. Our core approach combines the Dual Sympathetic Reset (DSR) procedure with a ketamine protocol—working synergistically to recalibrate the nervous system and foster emotional resilience.
Treatments
Meet Our Specialists
Dedicated to Your Mental Wellness
Our dedicated team at Reset consists of skilled and compassionate professionals who are committed to providing the highest quality of interventional mental health care to our patients. Each member of our team brings a wealth of knowledge and experience to ensure the well-being and comfort of our clients.
Dr. John Macdonald
Dr. John MacDonald is an anesthesiologist and intensivist. He proudly served 20 years in uniform with the Canadian Armed Forces, including roles as senior medical officer with JTF 2 and multiple overseas deployments as an anesthesiologist. He currently practises anesthesia at Queensway Carleton Hospital in Ottawa, ON. He is an integral member of the team who administers and oversees the dual sympathetic reset (DSR) procedures and IV ketamine infusion therapies.
Dr. Jay Sheridan
Dr. Jay Sheridan is a primary care physician and sports medicine physician with special interest and expertise in ultrasound guided procedures. He has worked as a primary care physician, treating patients in the Canadian Special Operation Forces for more than 20 years. He is a lecturer at the University of Ottawa, and supports many of the local sports teams through his busy sports medicine practice at Carleton University. He is the president of Reset medical, and is helping coordinate the medical screening of patients, helping with data collection, and supporting the development of the health information system for Reset.
Dr. Sheridan has years of experience in managing patients with PTSD, has seen the toll this condition takes on military members, and their families, and is very passionate about developing and implementing innovative solutions in the management of PTSD, anxiety and mood disorders.
Tamara Wells
Tamara Wells is a physician assistant. She proudly served in the Canadian Armed Forces for 21 years, beginning her remarkable journey as a Medical Technician. She has multiple deployments to Afghanistan and has deployed to the Mediterranean. She furthered her passion for healthcare by earning a Bachelor of Science in Physician Assistant Studies from the University of Nebraska and has been practicing ever since. With extensive experience managing patients facing a wide range of mental health conditions, Tamara is particularly dedicated to supporting those with Post-Traumatic Stress Disorder (PTSD) and depression drawing on her expertise and compassion to make a meaningful difference in their lives.
Marie-Pier Chénier-Thibault
Marie-Pier is a civilian health records and clinical administrator employed by DND/CAF for over 17 years. She has also previously volunteered her time by responding to enquiries to a Post-Concussion Syndrome patient services helpline and as an online support group facilitator. Prior to joining the Public Service of Canada she was a pharmaceutical assistant. She is an empathetic professional, eager in supporting patients in their healing journey and our healthcare team in providing effective medical treatments to our population. Marie-Pier has a deep understanding in the importance of raising awareness, preventing and appropriately managing the effects of post-traumatic injuries, in order to have a positive impact on generations to come.
